Terms of Service
Last Updated: June 19, 2026
Welcome to ChefHub! These Terms of Service ("Terms") govern your use of our website located at www.chefhub.com (the "Site") and the services provided by ChefHub ("Services"). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Acceptance of Terms
By using our Site and Services, you affirm that you are at least 18 years old and are fully able and competent to enter into these Terms. If you are using the Site and Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this Site. Your continued use of the Site and Services following any changes constitutes your acceptance of the revised Terms. Please review these Terms periodically for updates.
3. Products and Services
ChefHub offers a variety of commercial kitchen equipment for sale through our Site. We do our best to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or any other content on the Site are accurate, complete, reliable, current, or error-free.
4. Orders and Payment
All orders placed through our Site are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product pricing or description, or fraud.
- Payment Terms: Payment can be made using various methods accepted on our Site. All payments must be made in U.S. dollars.
- Order Confirmation: You will receive an email confirmation after placing your order. This email will include the details of your order.
5. Shipping and Delivery
Shipping and delivery times may vary based on the shipping method selected and the destination. ChefHub is not responsible for any delays due to shipping carriers. Any shipping costs will be clearly stated at the time of your order.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of receiving your order. All returns must be in their original condition and packaging. For more details, please refer to our Return Policy on the Site.
7. Intellectual Property
The content on the Site, including text, graphics, logos, images, and software, is the property of ChefHub or its content suppliers and is protected by U.S. and international copyright laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
8. Limitation of Liability
In no event shall ChefHub, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or Services.
9. Governing Law
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us:
- Phone: (860) 382-3596
- Email: sales@mail.chefhub.com
- Address: 4242 Six Forks Road, Raleigh, NC 27609
By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
We're here to help
Our team can clarify any detail of this policy before you buy.

